|
|
Regulation E Discloser
Financial Institution:
Council Bluffs Savings Bank
A Division of
Carroll County State Bank
126 W 6th Street
Carroll, IA 51401
Electronic Funds Transfer And
Disclosures
This Agreement and Disclosure is made in compliance with federal law
regulating electronic funds transfer (EFT) services. Electronic Funds
transfers are electronically initiated transfers of money involving an
account at the Financial Institution. The following disclosures set
forth your and our rights and responsibilities concerning the electronic
funds transfers. In this Agreement, the words you and your mean
those who sign as applicants or any authorized user (s). The words we,
us and our mean the Financial Institution. The abbreviation PIN or
word code means a personal identification number.
Home Banking
Types of Transactions: You may access certain account(s) you maintain
with us by computer using your assigned user ID and password by
accessing the online banking service. You may use the online banking
service to perform the following functions:
Transfer Funds Between Eligible Accounts.
Obtain Balance Information on Eligible Accounts.
Review Transactions on Eligible Accounts.
Make Loan Payments.
Stop Payment Requests.
Obtain Copy of Statement.
Request to Open an Account.
Request a Loan.
Order Checks.
Allow Export or Transaction History to PFM.
Bill Payer: $2.00 per month, unlimited Transactions. Online Bill
Payment
includes third party payees.
Limitations on Frequency and Amounts:
For security purposes, there are limits on the frequency and amount of
transfers you may make using this Online Banking Service.
Fees and Charges for Online Service:
There is no charge for banking online with us.
Social Security Deposit
Types of Preauthorized Transfers: You may arrange for us to complete the
following preauthorized transfers to your deposit accounts:
Accept direct deposits from the U.S. Treasury Department to your
checking and savings account.
Fees and Charges:
We do not charge for any preauthorized EFTs.
Other Direct Deposit
Types of Preauthorized Transfers: You may arrange for us to complete the
following preauthorized transfers to your deposit accounts:
Accept direct deposits from your employer or other financial
institutions to your checking or savings account.
Fees and Charges:
We do not charge for preauthorized EFTs.
Preauthorized Debit
Types of Preauthorized Transfers: You may arrange for us to complete the
following preauthorized transfers to or from your deposit accounts:
Pay certain recurring bills from your checking or savings account.
Fees and Charges:
We do not change for any pre-authorized EFTs.
We will charge $15.00 for each stop-payment order for preauthorized
transfers.
SHAZAM Card
Types of Transactions/Transfers:
You may use the card and PIN
issued you to pay for purchases from merchants who have agreed to accept
the card at Point of Sale (POS) terminals within the networks identified
on your card and such terminals as the Bank may designate from time to
time. Point of Sale (POS) transactions will be deducted from your
Primary Account. Point of Sale (POS) transactions involving a refund
will be credited to your Primary account. You may use the automated
teller machine (ATM) card and personal identification number (PIN)
issued to you to initiate transactions at ATMs of ours, ATMs within the
network identified on your card and such other facilities as we may
designate from time to time. Unless you specify a different account
during Automated Teller Machine (ATM) transactions, your Primary Account
will be used for your transactions. Your Primary Account number and
information may be obtained from the Combined ATM/POS Request Form. At
present you may use your card to (some of these services may not be
available at all ATMS):
Deposit funds to your checking account.
Withdraw cash from your checking account.
Deposit funds to your savings account.
Withdraw cash from your savings account.
Transfer funds between your checking and savings accounts.
Obtain balance information on your deposit accounts.
Limitations on Frequency and Amount:
You may make 3 cash withdrawals from ATMs per day.
You may withdraw up to a maximum of $500.00 (if there are sufficient
funds in your account) per day,
For security purposes, there are limits on the frequency and amount of
transfers you may make using ATMS and this Point of Sale service.
You may purchase up to a maximum of $500.00 worth of goods and
services per day, inclusive of ATM withdrawals.
Fees and Charges
We do not charge for ATM transactions at the present time.
Lost or stolen card replacement fee 10.00.
We do not charge for any POS transactions.
ATM Fees. When you use an ATM not owned by us, you may be charged a fee
by the ATM operator or any network used (an you may be charged a fee for
a balance inquiry even if you do not complete a fund transfer.)
SHAZAMCheck Debit Card
No charge for the initial card and no charge for using it.
Types of Transactions/Transfers: You may use the card and PIN issued you
to pay for purchases from merchants who have agreed to accept the card
at Point of Sale (POS) terminals within the networks identified on your
card and such other terminals as the Bank may designate from time to
time. Point of Sale (POS) transactions will be deducted from your
Primary Account. Point of Sale (POS) transactions involving a refund
will be credited to your Primary Account. You may also use the card to
pay for purchases from merchants that accept the POS debit card with the
MasterCard symbol. You may use the automated teller machine (ATM) card
and personal identification number (PIN) issued to you to initiate
transactions at ATMs of ours, ATMs within the networks identified on
your card and such other facilities as we may designate from time to
time. Unless you specify a different account during Automated Teller
Machine (ATM) transactions, your Primary Account will be used for your
transactions. Your Primary Account number and information may be
obtained from the Combined ATM/POS/Debit Card Request Form. At present
you may use your card to (some of these services may not be available at
all ATMS):
Deposit funds to your checking account.
Withdraw cash from your checking account.
Deposit funds to your savings account.
Withdraw cash from your savings account.
Transfer funds between your checking and savings accounts.
Obtain balance information on your deposit accounts.
Limitations on Frequency and Amounts:
You may make unlimited cash withdrawals from ATMs per day.
You may withdraw up to a maximum of $1000.00 (if there are sufficient
funds in your account) per day.
For security purposes, there are limits on the frequency and amount of
transfers you may make using ATMS and this Point of Sale service.
You may purchase up to a maximum of $1000.00 worth of goods and
services per day, inclusive of ATM withdrawals.
Fees and Charges:
We do not charge for ATM transactions at the present time.
Lost or stolen card replacement fee $10.00.
We do not charge for any POS transactions.
ATM Fees. When you use an ATM not owned by us, you may be charged a fee
by the ATM operator or any network used (and you may be charged a fee
for a balance inquiry even if you do not complete a fund transfer.)
TelExpress
No charge to use it, no fees to get.
Types of Audio Response Service: You may access your deposit accounts by
using a separate personal identification number (PIN) assigned to you
and your account number in our audio response system. At the present
time you may use the system to:
Transfer funds between your deposit accounts.
Give your tax information on interest earned or paid on your accounts.
Obtain balance information on your deposit accounts.
Verify the last date and amount of your payroll deposit.
Determine if a particular check has cleared your account.
Limitations in Frequency and Amount:
There are no limits on the number of dollar amounts of inquiries,
transfers or
withdrawals you may make per day.
For security purposes, there are limits on the frequency and amounts
of transfers
you make using this Audio Response service.
Fees and Charges for Audio Response Transactions:
We do not charge for any Audio Response Transactions.
Our EFT Transactions. You may access certain account(s) you maintain
with us by
other EFT transaction types as described below.
Electronic Check Conversion.
You may authorize a merchant to use your
check
as a source of information to initiate an EFT from your account.
Electronic check conversion is a payment process in which a merchant
(after obtaining your authorization) uses your check to gather routing,
account and check number information to initiate a one-time EFT. This
type of EFT transaction involving a consumer account is covered by the
Electronic Funds Transfer Act and this disclosure. A description of the
transaction will appear on your statement.
Re-presented Check Transactions and Fees.
You may authorize a merchant
to
electronically collect a fee associated with the re-presentment of a
check that is returned to insufficient or unavailable funds. The
resulting fee transaction if debited as an EFT from a consumer account
is covered by the Electronic Funds Transfer Act and this disclosure.
When a merchant re-presents a check electronically, that transaction is
not covered by the Electronic Funds Transfer Act or this disclosure. A
description of the transaction will appear on your statement.
The following limitations may be applicable to your accounts, except as
provided by law:
Liability for Unauthorized MasterCard Point of Sale Debit Card
Transactions. Tell us, AT ONCE, if your believe your MasterCard point of
sale debit card has been lost or stolen or of any unauthorized
transactions. Your liability for unauthorized use of your point of sale
debit card with the MasterCard logo when it is used as a MasterCard
point of sale debit card will not exceed (A) Zero dollars ($0.00) if the
conditions set forth below have been met, or (B) if those conditions
have not been met, the lesser of fifty dollars ($50.00) or the amount of
money, property, labor or services obtained by the unauthorized use
before notification to us. Zero liability will apply only once if: (1)
you can demonstrate that you have exercised reasonable care in
safe-guarding your card from risk of loss or theft; and (2) you have not
reported two or more incidents of unauthorized use to us within the
preceding twelve (12) months; and (3) your account is in good standing.
These consumer liability limits apply only to United States issued
MasterCard branded consumer cards. If the transaction does not meet the
conditions set forth above, these limits with respect to unauthorized
transactions may be exceeded the extent allowed under applicable law
(see Liability for Unauthorized Transfers paragraph below).
Unauthorized use means the use of your point of sale debit card by a
person, other that you, who does not have actual, implied, or apparent
authority for such use, and for which you receive no benefit. To notify
us of lost or stolen cards, or of unauthorized transactions, call or
write to us at the telephone number of the address set forth below. This
will help prevent unauthorized access to your account and minimize any
inconvenience.
MasterCard is a registered trademark of MasterCard International
Incorporated.
In addition to the limitations set forth above, the following
limitations may be
applicable to your accounts:
Liability for Unauthorized Transfers.
Tell us AT ONCE if you believe
your card, ATM PIN, POS card or PIN, Audio Response PIN, or online
banking PIN has been lost or stolen. Telephoning is the best way of
keeping your possible losses down. You could lose all the money in your
account (plus your maximum overdraft line of credit). If you tell us
within two (2) business days, you can lose no more that $50.00 if
someone uses your card or code without your permission. If you do NOT
tell us within two (2) business days after you learn of the loss or
theft of your card or code, and we can prove that we could have stopped
someone from using your card or code without your permission if you had
told us, you could lose as much as $500.00. Also, if your statement
shows transfers that you did not make, tell us at once. If you do not
tell us within sixty (60) days after the statement was mailed to you,
you may not get back any money lost after the sixty (60) days if we can
prove that we could have stopped someone from taking the money if you
had told us in time. If a good reason (such as a long trip or a hospital
stay) kept you from telling us, we will extend the time periods. If you
believe your card or code has been lost or stolen or that someone has
transferred or may transfer money from your account without your
permission, call (712) 792-3567, or write to us at Carroll County State
Bank, 126 W 6th St, Carroll, IA 51401.
Business Days.
For the purpose of these electronic funds transfer
disclosures, our business days are Monday through Friday. Holidays are
not included.
Stop Payments on ATM, POS, or Debit Card Transactions.
You may not place
a stop payment order on any ATM, POS or debit card transaction.
Documentation.
Periodic Statement.
You may get a monthly account statement from us,
unless
there are no transactions in a particular month. In any case you will
get a
statement quarterly. You will get a quarterly statement from us on your
savings account if this is the only account you maintain and the only
possible electronic transfer to or from the account is a preauthorized
deposit.
Terminal Receipt.
You can get a receipt at the time you make any
transfer to or from your account using an ATM or POS terminal.
Direct Deposit.
If you have arranged to have direct deposits made to
your account at least once every sixty (60) days from the same person or
company, you can call us at (712) 792-0064 to find out whether or not
the deposit has been made.
Our liability for Failure to Make Transfers. If we do not complete a
transfer to or from your account on time, or from your account on time
or in a correct amount according to our agreement with you, we will be
liable for your losses or damages. However, there are some exceptions.
We will NOT be liable for instance:
If, through no fault of ours, you do not have enough money in your
account to
make the transfer.
If the money in the account is subject to legal process or other claim
restricting
such transfer.
If the transfer would go over the credit limit on your overdraft line.
If the ATM where you are making the transfer does not have enough
cash.
If the terminal or system was not working properly and you knew about
the
breakdown when you started the transfer.
If circumstances beyond our control (such as fire or flood) prevent
the
transaction, despite reasonable precautions that we have taken.
There may be other exceptions stated in our agreement with you.
In Case of Errors or Questions About Your Electronic Transfers.
Telephone us at (712) 792-3567, or write us at Carroll County State
Bank, 126 W 6th St, Carroll, IA 51401 as soon as you can, if you think
your statement or receipt is wrong or if you need more information about
a transfer listed on the statement or receipt. We must hear from you no
later that sixty (60) days after we sent the FIRST statement on which
the problem or error appeared.
Tell us your name and account number (if any).
Describe the error or the transfer that you are unsure about, and
explain as clearly as you can why you believe it is an error or why you
need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or
question in writing within ten (10) business days.
We will determine whether an error occurred within ten (10) business
days after we hear from you and will correct any error promptly. If we
need more time, however, we may take up to forty five (45) days to
investigate your complaint or question. If we decide to do this, we will
credit your account within ten (10) business days for the amount you
think is in error, so that you will have the use of the money during the
time it takes us to complete our investigation. If we ask you to put
your complaint or question in writing and we do not receive it within
ten (10) business days, we may not credit your account.
If a notice of error involves an electronic fund transfer that occurred
within thirty (30) days after the first deposit to the account was made,
the error involves a new account. For errors involving new accounts,
point of sale debit card transactions, or foreign-initiated
transactions, we may take up to ninety (90) days to investigate your
complaint or question. For new accounts, we may take up to twenty (20)
business days to credit your account for the amount you think is in
error.
We will tell you the results within three (3) business days after
completing our investigation. If we decided that there was no error, we
will send you a written explanation. You may ask for copies of the
documents that we used in our investigation.
Confidentiality.
We will disclose information to third parties about
your account or the transfers you make:
To complete transfers as necessary;
To verify the existence and condition of your account upon the request
of a third party, such as a credit bureau or merchant; or
To comply with government agency or court orders; or
If you give us your written permission.
Personal Identification Number (PIN).
The ATM PIN, POS PIN or Audio
Response PIN issued to you is for your security purposes. The numbers
are confidential and should not be disclosed to third parties or
recorded on the card. You are responsible for safekeeping your PIN (s).
You agree not to disclose or otherwise make your ATM PIN, POS PIN pr
Audio Response PIN available to anyone not authorized to sign on your
accounts.
Notices.
All notices from us will be effective when we have mailed them
or delivered them to your last known address on our records. Notices
from you will be effective when received by us at the telephone number
or the address specified in this Agreement. We reserve the right to
change the terms and conditions upon which this service is offered. We
will mail notice to you at least twenty one (21) days before the
effective date of any change, as required by law. Use of this service is
subject to existing regulations governing your account and any future
changes to those regulations. Use of this service is subject to existing
regulations governing your account and any future changes to those
regulations.
Enforcement.
In the event either party brings a legal action to enforce
this Agreement or collect amounts owing as a result of any Account
transaction, the prevailing party should be entitled to reasonable
attorneys fees and costs, including fees on any appeal, subject to any
limits under applicable law.
Termination of ATM, POS and Audio Response Services.
You agree that we
may terminate this Agreement and your use of the ATM Card, POS or Audio
Response Service, if;
You or any authorized user of your ATM PIN, POS card or PIN or Audio
Response PIN breach this or any other agreement with us;
We have reason to believe that there has been an unauthorized use of
your ATM PIN, POS or PIN or Audio Response PIN;
We notify you or any other party to your account that we have
cancelled or will cancel this Agreement. You or any other party to your
account can terminate this Agreement by notifying us in writing.
Termination of service will be effective the first business day
following receipt of your written notice. Termination of this Agreement
will not affect the rights and responsibilities of the parties under
this Agreement for transactions initiated before termination.
Preauthorized Electronic Fund Transfers.
Stop Payment Rights.
If you have told us in advance to make regular
electronic
fund transfers out of your account(s), you can stop any of these
payments. Heres
how: Call us or write us at the telephone number or address set forth
above, in time for us to receive your request three (3) business days or
more before the payment is scheduled to be made. If you call, we may
also require you to put your request in writing and get it to us within
fourteen (14) days after you call. We will charge you $15.00 for each
stop payment order you give.
Notice of Varying Amounts.
If these regular payments may vary in amount,
the
person you are going to pay will tell you, ten (10) days before each
payment,
when it will be made and how much it will be. You may choose instead to
get this notice only when the payment would differ by more than a
certain amount from the previous payment, or when the amount would fall
outside certain limits that you set.
Liability for Failure to Stop Payment of Preauthorized Transfers.
If you
order us to stop one of these payments three (3) business days or more
before the transfer is scheduled, and we do not do so, we will be liable
for your losses or damages.
Other Provisions.
There may be a delay between the time a deposit is
made and when it will be available for withdrawal. You should review our
Funds Availability Policy to determine the availability of the funds
deposited at ATMS. We reserve the right to refuse any transaction which
would draw upon insufficient funds, exceed a credit limit, lower an
account below a required balance, or otherwise require us to increase
our required reserve on the account.
Daily withdrawal/transaction limits and frequency limits.
ATM Card: You
may withdraw up to $500.00 per day (but not more than the funds
available in the account for withdrawal) from an electronic terminal
that accepts your ATM card. You may make up to (3) withdrawals per
business day. Debit card: You may have withdrawals and or have
transactions up to $1000.00 per day (but not more than the funds
available in the account for withdrawal) and an unlimited amount of
withdrawals and or transactions.
ATM Safety Tips
As issuers of Automated Teller Machine (ATM) access devices, we have
provided for your information a list of safety precautions regarding the
use of automated teller machines. Please read the following safety tips:
Be aware of your surroundings, particularly at night.
Consider having someone accompany you when the automated teller
machine is used after dark.
It is appropriate to politely ask someone who is uncomfortably close
to you to step
back before you complete your transactions.
Refrain from displaying your cash. Pocket it as soon as your
transaction is
completed. Count the cash later in the safety of your car or home.
Consider using another automated teller machine or coming back later
if you
notice anything suspicious. If you are in the middle of a transaction
and you notice something suspicious, cancel the transaction, pocket your
ATM access device and leave.
Go to the nearest public area where people are located if you are
followed after
making a transaction.
Report all crimes to law enforcement officials immediately.
|
