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Dear Valued Customer
Monday, June 17th, 2013 roll out of new computer system and
bank accounting software.
Weekend of June 15 & 16 system conversion takes place.
Specific areas that may potentially impact you include the
following:
• Hours of Operation: All locations normal business
hours Friday, June 14th All locations will be
closed Saturday, June 15th & Sunday, June 16th.
Monday, June 17th, normal banking hours resume at all
locations
• Online Banking: Beginning 6:00 pm Friday
June 14th thru Monday June 17th access will be limited to
inquiry only. Bill Pay & Transfers will not be available
during that time. All previously scheduled payments will
post on time!
• Mobile Banking/Text notification:
Unavailable beginning at 6:00 pm Friday June 14th thru
Monday June 17th.
New enrollment will be required.
• Telephone Banking: Unavailable beginning
at 6:00 pm Friday June 14th thru Monday June 17th.
New enrollment will be required.
• Debit Card/ATM Card transactions: Limited
impact
Our goal is to minimally impact banking services during this
time. However if you experience any difficulties we will be
offering telephone support during the hours of 8:30 am to
4:00 pm, June 15th -16th, at the numbers listed below.
• Telephone Support:
CBSB Mall: 712-322-3300
Please call or stop by the bank if you have any questions or
concerns. Thank you for banking with us, we appreciate your
business and look forward to enhancing your banking
experience with us!
For more information -
Click here
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